We manufacture our mats and floor decals in Canada and the United States. We are a Canadian company and W9 forms do not apply to us. We also don’t charge any of our US customers any taxes. Shipping is free in North America and since our manufacturer has plants across the US, there are no other fees or duties.
Your order will be printed within 2 business days. Ground shipping is 3-5 business days depending on your location.
Each math mat and floor decal is custom made to order and as a result, we do not accept returns. Exceptions are made when a mat has a printing error or has hidden damage ( not visible based on the condition of the packaging )
Jump2Math must be notified within thin 10 days of receiving your mat via email email@example.com of any errors in printing or hidden damage. Returns are not accepted without prior contact and consent and a Return Authorization number. Any return shipment is paid by the customer.
If the packages arrive with visible damage to the contents you should refuse the shipment. Jump2Math is not responsible for any shipping damages. Then email us at firstname.lastname@example.org for further assistance.
What goes on at Jump2Math stays at Jump2Math
As a school, teaching professional or parent you know how important it is to keep your students’ ongoing work and personal development confidential. We feel the same way about your relationship with us. What you order, your method of payment and shipping/contact information are completely private. Technically, we use what is called the Secure Socket Layer Protocol to ensure that all of your transactions on our website are extremely safe. That means when you place an order online, the information is encrypted to ensure confidentiality.
We do not collect or store any of your credit card data. That part of the transaction is handled by the world’s largest and safest online financial transaction company, PayPal.
Most websites use what is known as a ‘cookie’, which is a small data file that resides on the hard drive of your computer. It maintains information that you have given us, such as orders and shipping details from your prior visits to our site. We use this information:
- To identify you when you revisit our site and eliminate the need for you to reenter this information when you place another order.
- To keep track of your shopping cart information.
- To communicate with you regarding your orders and other matters regarding transactions between us.
- To share information about Jump2math products and services that may be of interest to you. To help diagnose problems with our server and to administer our website.
Do you have an idea for a Jump2math mat? Send it to us. If approved, our product development graphic team will create your idea and you will receive a 20% discount for your mat when you purchase. Your classroom benefits, your school benefits, and best of all, kids everywhere benefit!
Email us at email@example.com